Physician Patient Liaison

  • Fibroid Institute Dallas
  • Dallas, TX, USA
  • Aug 01, 2019
Full time Receptionist

Job Description

Job Purpose

The Physician Patient Liaison is the critical link between the Fibroid Institute Dallas, its’ prospective and current patients, and referring doctors. The candidate will manage and analyze patient care data in order to provide superior service to all constituencies. Additionally, the Physician Patient Liaison will organize various events to promote and enhance the image of the practice. He/She will work closely with the Dr. and collaborate with the nurse practitioner, administrative staff, and marketing team. This position will follow the Dr. between 2 practices located in Dallas and Duncanville.

*Willing to train the right individual*

Responsibilities

  • Update and improve methods to track status of patient continuum of care
  • Liaison with 60+ referring doctors and provide a “concierge” experience
  • Coordinate visits/case observations for prospective referring doctors
  • Develop creative business development strategies including the use of social media
  • Handle and schedule all patient referrals
  • Enter patient information into electronic medical record and database

Qualifications

  • Self-motivated
  • Organized
  • Strong attention to detail
  • Multi-tasker
  • Experience in providing high standard of customer service and diplomacy
  • Strong verbal and written skills
  • Ability to prioritize requests from multiple members of the medical group
  • Efficient use of Microsoft Office Suite of products, especially Excel and Word
  • Understanding of the importance of maintaining confidentiality; ability to maintain confidentiality under HIPAA and clinic standards

Benefits

  • Health, Dental, Vision Insurance
  • PTO
  • 401k plan